Shipping Policy

Shipping Policy, Shipping Rates, and Estimated Delivery Times

We aim to be as transparent as possible about our shipping rates and delivery times, so that you have the best customer experience possible! Contact us any time at support@myearthmoonanstars.com with your questions. 

Shipping in the USA

  • FREE on printed items! Usually it will arrive from our North American shipping facility within 2 weeks.
  • $4.90 (unless it says differently on the product page) on other items, and free on orders over $65. Usually it will arrive between 2-5 weeks from our Asian shipping facility, and shipping takes the longest around February-March.

Shipping to the Rest of the World

  • Shipping varies on printed items. Usually it will arrive from our nearest shipping facility within 2-4 weeks.
  • $6.90 (unless it says differently on the product page) on other items, and free on orders over $65. Usually it will arrive between 2-5 weeks from our Asian shipping facility, and shipping takes the longest around February-March.

Look below for more detailed information on shipping prices, shipping times, customs, and VAT.

Due to Covid-19, our fulfillment times will be longer than usual for some product categories. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers.

Shipping in the USA

1) T-shirts and other printed items have FREE SHIPPING to anywhere in the USA! 

  • These items will be fulfilled in North America, for a quick shipping time.
  • Our fulfillment time is calculated in business days: 
    • 2-7 bus. days for apparel products (t-shirts, leggings, dresses, etc.) 
    • 2-5 bus. days for non-apparel products (posters, mugs, phone cases, etc.)
    • 97.66% of our orders are shipped within 5 business days. More than 50% of our orders are shipped within 3 business days or fewer.
    • Please note: 
      • Fulfillment time doesn't include shipping
      • Fulfillment for large orders may take longer than the 3-5 day average, but will still be fulfilled within 7 days. 
  • Our estimated delivery time (EDT) is our prediction of when an order could be delivered to you. The EDT is the sum of estimated fulfillment and shipping time. 
    • estimated fulfillment + estimated shipping = estimated delivery time
    • The estimated shipping time is calculated according to our historical shipping data for deliveries to your area or selling region.
    • The estimated delivery time is just an estimate, it’s not a guarantee. You can receive the order past the EDT for reasons, like:
      • Issues with custom print/embroidery files
      • Products being out of stock with our print on demand suppliers
      • Shipping related delays like failed delivery attempts, service disruptions
    • If you’re ever in a situation where you haven’t received the order and it’s past its EDT, please allow a few more days. 

2) Jewelry and non-printed items shipped to the USA have the low shipping of $4.90 (unless otherwise indicated in the product description for extremely heavy items), and free shipping on orders over $65. 

  • Unless marked differently in the product descriptions, our sterling silver jewelry and other items in our store are shipped from our suppliers in Asia. 
  • These items could arrive within 14 days, but could take as long as 50 days in rare cases. For example, holidays in Asia can significantly slow the shipping in February and March of every year. 
  • Orders are promised to be fulfilled and shipped within 4 days of being ordered (outside of this holiday period of February-March), and are usually shipped the same or next day the order is received. 
  • Free shipping will be noted in the product description if it applies, or it will be unlocked automatically on orders over $65.

3) Tracking and Shipping Problems

  • You will be sent a tracking link to follow the shipping of your product.
  • If you item never arrives, contact support@myearthmoonandstars.com for us to assist you.
  • If you did not receive the tracking number, you can also contact us at this email address, and we will send it to you.

Shipping to the Rest of the World

1) T-shirts and other printed items have SHIPPING CALCULATED at checkout for the rest of the world. 

  • These items will be fulfilled at our nearest printing facility, for a quick shipping time.
  • Our fulfillment time is calculated in business days: 
    • 2-7 bus. days for apparel products (t-shirts, leggings, dresses, etc.) 
    • 2-5 bus. days for non-apparel products (posters, mugs, phone cases, etc.)
    • 97.66% of our orders are shipped within 5 business days. More than 50% of our orders are shipped within 3 business days or fewer.
    • Please note: 
      • Fulfillment time doesn't include shipping
      • Fulfillment for large orders may take longer than the 3-5 day average, but will still be fulfilled within 7 days. 
  • Our estimated delivery time (EDT) is our prediction of when an order could be delivered to you. The EDT is the sum of estimated fulfillment and shipping time. 
    • estimated fulfillment + estimated shipping = estimated delivery time
    • The estimated shipping time is calculated according to our historical shipping data for deliveries to your area or selling region.
    • The estimated delivery time is just an estimate, it’s not a guarantee. You can receive the order past the EDT for reasons, like:
      • Issues with custom print/embroidery files
      • Products being out of stock with our print on demand suppliers
      • Shipping related delays like failed delivery attempts, service disruptions
    • If you’re ever in a situation where you haven’t received the order and it’s past its EDT, please allow a few more days. 

Shipping Rates for Printed Products to the Rest of the World

All printed item shipping rates, other than mugs and sweatshirts:

EU EFTA Canada Australia/NZ Japan Worldwide
1st Item
$4.39 $9.99 $5.99 $6.99 $4.39 $5.99
Additional
$1.09 $1.09 $1.25 $1.25 $1.09 $1.25


All printed item shipping rates for sweatshirts:

EU EFTA Canada Australia/NZ Japan Worldwide
1st Item
$6.05 $10.99 $8.99 $10.99 $6.05 $9.99
Additional
$2.20 $2.20 $2.00 $2.00 $2.20 $2.00

 

All printed item shipping rates for mugs:

EU EFTA Canada Australia/NZ Japan Worldwide
1st Item
$5.49 $10.99 $7.99 $8.99 $8.99 $8.99
Additional
$1.65 $1.65 $5.00 $4.00 $4.00 $4.00

 

2) Jewelry and non-printed items shipped to the rest of the world have the low shipping of $6.90 (unless otherwise indicated in the product description for extremely heavy items), and free shipping on orders over $65. 

  • Unless marked differently in the product descriptions, our sterling silver jewelry and other items in our store are shipped from our suppliers in Asia. 
  • These items could arrive within 14 days, but could take as long as 50 days in rare cases. For example, holidays in Asia can significantly slow the shipping in February and March of every year. 
  • Orders are expected to be fulfilled and shipped within 4 days of being ordered (outside of this holiday period of February-March), and are usually shipped the same or next day the order is received. 
  • Free shipping will be noted in the product description if it applies, or it will be unlocked automatically on orders over $65.

3) Tracking and Shipping Problems

  • You will be sent a tracking link to follow the shipping of your product
  • If you item never arrives, contact support@myearthmoonandstars.com for us to assist you.
  • If you did not receive the tracking number, you can also contact us at this email address, and we will send it to you.

4) VAT (for EU countries) and International Fees 

  • Additional VAT will be charged on printed items sent to Latvia and Spain at a rate of 21%.
  • International buyers are responsible for international duties and customs or fees. 

If you have issues with the shipping, or that it did not show up correctly at checkout, please email us at support@myearthmoonandstars.com for assistance!